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CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

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reviewiconHighly Recommended Collision Repair
Auto Body & Refinishing Services, near Knoxville, TN

The Owner Helped Me Out A Lot Gave Me A Time Limit of When My Car Was Going To Be Done Plus My Insurance Did Their Job Also And Gave Me A Good Deal On My Deductible I Would Recommend Anyone To Go To Him As Long As You Respectful and Honest With Him He Got You All The Way Through!!!!!! My Car Look Brand New Thank You Mr. Cool Collision

, 01/05/2021

partners

Geico
Tennessee Farmers Partner
Progressive
Car Care Aware